We practice primarily observational learning, the most highly validated approach in the training industry. Our retail-only content is constantly refreshed, using both our own national retail research and our firsthand experience with those on the frontlines of sales, management and customer service.
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To get the most out of their stores and personnel, district managers must motivate sales teams, inspire store managers and conduct effective store visits. Modules include:
We also offer a half-day Senior Management classroom session focusing on the critical reinforcement role Senior Management plays after the session. It can be expanded to a full day with an Executive Overview of the entire RMM program. Web Based ReinforcementThis proven, web-based reinforcement tool boosts application of the techniques taught in the two-day training to a consistent 90% usage! |
Store Management adds to their leadership skills, stating with the half-day introduction covering:
And continuing with some combination of the proven, half-day training modules listed below:
We also offer a half-day Senior Management classroom session focusing on the critical reinforcement role Senior Management plays after the session. It can be expanded to a full day with an Executive Overview of the entire RSL program. Web Based ReinforcementPrompted through an initial e-mail alert, it’s a question a day for 90 days, answered at a personal page created for the participant. |
There are proven techniques that help even the most experienced buyer consistently achieve the best negotiations, despite the constant and fast-paced changes in the market. Our two-day training covers the following:
We also offer a half-day Senior Management classroom session focusing on the critical reinforcement role Senior Management plays after the session. It can be expanded to a full day with an Executive Overview of the entire RNS program. Web Based ReinforcementAverage time spent on the survey page is less than half a minute, yet it keeps training highlights top of mind, delivering remarkable bang for the buck. |
You don’t have to be in a store to have a major impact on sales. Store support personnel hone their skills with a mandatory introduction covering:
Followed by their choices from the following half-day application modules:
We also offer a half-day Senior Management classroom session focusing on the critical reinforcement role Senior Management plays after the session. It can be expanded to a full day with an Executive Overview of the entire MSL program. Web Based ReinforcementSimple, effective and appreciated by those who’ve taken the Store Support Leadership training for the good habits and leadership qualities it promotes. |
Other Programs |
RST is always customized—from tailoring written exercises to reflect your offerings to shooting video in your stores. Core Selling Skills covered include:
We also consult with you to create modules that, by using the core selling skills above, address your everyday situations, including
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For each core training program we offer—RSN, RMM, RSL, and RSS—we can also train your own employees to facilitate the program. With its discounted fees, this cost-efficient way to train scores of your employees has been chosen by several of our satisfied clients. The certification is rigorous—a minimum of three days depending on content. But the end result is a valuable asset to your company training program. |
No matter your length of experience and depth of expertise, situations arise that require specific training—whether it’s large group sessions to introduce a new product or process or small team consulting on issues such as succession strategies and executive team development. MOHR stands ready to apply our company-wide expertise in interpersonal communication skills and our deep retail experience to creating custom programs that meet your unique needs. |
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Connect With Us
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Retail Events Calendar
June 12, 2012 | Newark, NJ
July 17, 2012 | San Francisco, CA |
Contact InformationGet general information. info@mohrretail.com 201.444.4100 |
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