Over 30 years of successful retail training for specialty stores, chain stores, outlets, catalogue, department stores and more, all designed and implemented by MOHR.
What We Do |
MOHR trains the critical people-to-people skills needed to create results in the retail industry, both on-site internationally and in public seminars across the U.S. In other words, we teach retailers interpersonal skills to help achieve their business goals. And unlike other general training firms that have a “retail division”, we were founded for the express purpose of serving the retail industry. All our products and services grow out of real world retail situations. The result is that from the sales floor to the executive office, from supply chain logistics to buyers’ negotiations, we provide everyone in the retail industry an opportunity to become even better at what they do. |
How We Do It |
We use only training-industry best practices, and we apply these proven techniques specifically to the retail world. We teach using the most highly validated design of training, a method called “observational learning.” It is not a one-way classroom teaching with lectures, but a dynamic, workbook-guided session where participants observe typical situations, practice responses and receive feedback on the spot. In other words, participants practice the right skills in a controlled atmosphere in a way that prepares them to be used in the real world. Our course designers and facilitators offer not only their expertise as professional trainers—using the latest, proven techniques—but offer their first-hand, hard won experience in retail sales, management, and merchandising to create courses that are unique in the industry. And the courses aren’t static. As we respond to client needs, we incorporate what we’re learning (yes, every day is a chance for us to learn, as well) about the ever-changing face of retail. Often, new challenges to one retailer will be common to many others. Plus, our ongoing national retail research keeps us on top of the issues. With careful consultation prior to the training, we can tailor the program to a client’s specific needs. Nowhere else does education meet experience as it does at a MOHR Retail training program. |
On