Everyone has their
own style.

Make yours work for you.
And with everyone else.

See how we use proven techniques.

It’s madness out there.

We have a method
to keep you sane.

See how our training gets results.

Practice makes us
60% more effective
right away.

takes a little longer.

See how reinforcement increases effectiveness.

Training sessions
are great places
to learn.

And that goes
double for our trainers.

See how we continually apply new learning.

Client Kudos

MOHR Ideas

NRF SmartBrief

“I found the RNS training session very helpful. The session provided valuable insights in many different ways. First, it helped me understand the makeup of my management style and how I needed to adjust to maximize the talents of my team. Understanding what makes them tick and what motivates them will help me get the most of their talent. Second, it allowed my team to better understand me. This will lead to more productive meetings and hopefully an even better working relationship. ”
Philo Pappas
EVP, Merchandising
Michaels Crafts
“We selected MOHR because of your focus in the retail segment and our observation of really understanding retail from a multi-unit perspective. The MOHR team has done a great job in working with us in adapting the materials to fit the uniqueness of Things Remembered while still maintaining the core principles of the program.”
Adam Boucher
SVP, Chief Operating Officer
Things Remembered Inc.
“21 out of the 22 DMs in the recent Retail Multiunit Management (RMM) program were internal promotes! Seven of them were also certified Retail Store Leadership (RSL) trainers. We definitely are helping achieve the client's goal of increasing internal promotes!”
Deb Brown
Senior Retail Consultant
“The biggest change I have seen is our willingness to dig beneath the surface of our vendor relationships. I can see an increasing trust level between us and some of our major partners. Changing culture is an arduous process, but slowly and surely, we are beginning to see the needle move. ”
Scott Frnka
VP, Merchandising, General Outdoors
Cabela's, Incorporated
September 16, 2014 | By MOHR | Retail Pulse

Omni-channel negotiation opportunities

Retailers are embracing omni-channel concepts to leverage all customer contact points with their business. That means getting all channels within the company to work together seamlessly. Ever heard of "siloes?"

August 19, 2014 | By MOHR | Retail Pulse

If you can't motivate...automate!

Retailers use reporting systems to give them feedback on almost every aspect of their business. Our clients are driven to achieve results and they identify key metrics and measure them daily; some even hourly. Sales, productivity, profitability, and shrink are all in the mix. Reporting on one metric however is lacking and it may just be the most important one. more
August 14, 2014 | By MOHR | Retail Pulse

Where do interpersonal skills fit in a digital world?

Retail and retailers are constantly evolving. From single to multi-channel and from multi-channel to Omni-channel. Catalogues, plus stores, then e-commerce, now social media are some of the evidence. Technology is certainly transforming how retailers go to market and attract and keep customers shopping with them. So as in-store tablets and online shopping grow are interpersonal skills still critical to retail success? more

Training That Gets Results

From buyer negotiations to store leadership to floor sales, we can help.

3 Ways to Experience MOHR

Training exclusively by our retail consultants; by your staff after certification; in public sessions.

Companies We've Helped

From big wardrobes to small phones, our training helps many retailers thrive.

Want to Learn More?

By phone, by e-mail, we're there with the answers you need.