Everyone has their
own style.

Make yours work for you.
And with everyone else.

See how we use proven techniques.

It’s madness out there.

We have a method
to keep you sane.

See how our training gets results.

Practice makes us
60% more effective
right away.

Perfection
takes a little longer.

See how reinforcement increases effectiveness.

Training sessions
are great places
to learn.

And that goes
double for our trainers.

See how we continually apply new learning.

Client Kudos

MOHR Ideas

NRF SmartBrief

“Why did we choose MOHR? QUALITY. MOHR gets retail. They speak the language, they understand the real life issues, and they have instant credibility. The training programs are rigorous in design, and the examples and exercises are high quality.”
Todd Chandler
Director, OD & Training
Helzberg Diamonds
“21 out of the 22 DMs in the recent Retail Multiunit Management (RMM) program were internal promotes! Seven of them were also certified Retail Store Leadership (RSL) trainers. We definitely are helping achieve the client's goal of increasing internal promotes!”
Deb Brown
Senior Retail Consultant
“We selected MOHR because of your focus in the retail segment and our observation of really understanding retail from a multi-unit perspective. The MOHR team has done a great job in working with us in adapting the materials to fit the uniqueness of Things Remembered while still maintaining the core principles of the program.”
Adam Boucher
SVP, Chief Operating Officer
Things Remembered Inc.
“I found the RNS training session very helpful. The session provided valuable insights in many different ways. First, it helped me understand the makeup of my management style and how I needed to adjust to maximize the talents of my team. Understanding what makes them tick and what motivates them will help me get the most of their talent. Second, it allowed my team to better understand me. This will lead to more productive meetings and hopefully an even better working relationship. ”
Philo Pappas
EVP, Merchandising
Michaels Crafts
September 28, 2014 | By michael | Retail Pulse

Power of the Pause

Retail is crazy. We all have more to do than time in the day. We often start our training sessions by saying that in addition to learning time, it's also a moment to hit the 'pause' button; to reflect on our strengths and goals as leaders, buyers, or business people. Breathe. Taking a moment to gather your thoughts about who you are, want to be, and ways to get there helps make you more intentional. And we all know, 'Those who are intentional achieve more.' Breathe. more
September 21, 2014 | By michael | Retail Pulse

Being there...

During a recent negotiation skills training session, (we teach interpersonal skills) I was discussing our Listen to Learn skill. It became apparent that the group really didn't want to listen they wanted to talk. That made me think about why this skill is so challenging to teach and critical to use. more
September 16, 2014 | By MOHR | Retail Pulse

Omni-channel negotiation opportunities

Retailers are embracing omni-channel concepts to leverage all customer contact points with their business. That means getting all channels within the company to work together seamlessly. Ever heard of "siloes?"

more

Training That Gets Results

From buyer negotiations to store leadership to floor sales, we can help.

3 Ways to Experience MOHR

Training exclusively by our retail consultants; by your staff after certification; in public sessions.

Companies We've Helped

From big wardrobes to small phones, our training helps many retailers thrive.

Want to Learn More?

By phone, by e-mail, we're there with the answers you need.