Everyone has their
own style.

Make yours work for you.
And with everyone else.

See how we use proven techniques.

It’s madness out there.

We have a method
to keep you sane.

See how our training gets results.

Practice makes us
60% more effective
right away.

Perfection
takes a little longer.

See how reinforcement increases effectiveness.

Training sessions
are great places
to learn.

And that goes
double for our trainers.

See how we continually apply new learning.

Client Kudos

MOHR Ideas

NRF SmartBrief

“We selected MOHR because of your focus in the retail segment and our observation of really understanding retail from a multi-unit perspective. The MOHR team has done a great job in working with us in adapting the materials to fit the uniqueness of Things Remembered while still maintaining the core principles of the program.”
Adam Boucher
SVP, Chief Operating Officer
Things Remembered Inc.
“21 out of the 22 DMs in the recent Retail Multiunit Management (RMM) program were internal promotes! Seven of them were also certified Retail Store Leadership (RSL) trainers. We definitely are helping achieve the client's goal of increasing internal promotes!”
Deb Brown
Senior Retail Consultant
“I found the RNS training session very helpful. The session provided valuable insights in many different ways. First, it helped me understand the makeup of my management style and how I needed to adjust to maximize the talents of my team. Understanding what makes them tick and what motivates them will help me get the most of their talent. Second, it allowed my team to better understand me. This will lead to more productive meetings and hopefully an even better working relationship. ”
Philo Pappas
EVP, Merchandising
Michaels Crafts
“Why did we choose MOHR? QUALITY. MOHR gets retail. They speak the language, they understand the real life issues, and they have instant credibility. The training programs are rigorous in design, and the examples and exercises are high quality.”
Todd Chandler
Director, OD & Training
Helzberg Diamonds
July 08, 2014 | By MOHR | Editorial

Metrics! Metrics! Metrics!

Every single day, and even on an hourly basis, retailers measure how they're doing. Customers come in to the stores or website and 'vote' with their dollars to either choose the item/service from one retailer versus another or not. Retailers obsessively measure many parts of their business so they can response. We help make sure they do it effectively. Here are a few things we've learned over our four decades of working with retailers. more
June 11, 2014 | By michael | Editorial

Behind every successful company...

Our clients come to us for ideas, innovation, trends, and sometimes just a fresh perspective on solving the challenges they face. When I think back on my time in retail, I remember how brilliant my DMs always seemed to be. Working in the store I thought I had a good handle on the service, merchandising, and operational responsibilities of my job. Then my DM or Regional would come in and in a short while of asking great questions get me to rethink how we were handling any number of tasks and goals. They were geniuses! I always wondered how they had become so smart. And then I became a DM and found out. more
May 28, 2014 | By MOHR | Retail Pulse

Don't leave LP in the dark

For years our retail clients have been developing the field management talent of their RVPs, DM, Store Managers, Assistants and other store/field leaders. What about the parallel organizations like LP? more

Training That Gets Results

From buyer negotiations to store leadership to floor sales, we can help.

3 Ways to Experience MOHR

Training exclusively by our retail consultants; by your staff after certification; in public sessions.

Companies We've Helped

From big wardrobes to small phones, our training helps many retailers thrive.

Want to Learn More?

By phone, by e-mail, we're there with the answers you need.