Everyone has their
own style.

Make yours work for you.
And with everyone else.

See how we use proven techniques.

It’s madness out there.

We have a method
to keep you sane.

See how our training gets results.

Practice makes us
60% more effective
right away.

Perfection
takes a little longer.

See how reinforcement increases effectiveness.

Training sessions
are great places
to learn.

And that goes
double for our trainers.

See how we continually apply new learning.

Client Kudos

MOHR Ideas

NRF SmartBrief

“Our merchant group spends millions of dollars annually, and every dime counts. Since the RNS implementation, I am already observing improved negotiation techniques with our many suppliers, along with resultant concessions that otherwise might not have happened. Understanding and cooperation among our merchants has gone up considerably. I am glad we made the investment.”
Gordon Partin
Senior Vice-President, Merchandise & Real Estate
Shoe Sensation
“21 out of the 22 DMs in the recent Retail Multiunit Management (RMM) program were internal promotes! Seven of them were also certified Retail Store Leadership (RSL) trainers. We definitely are helping achieve the client's goal of increasing internal promotes!”
Deb Brown
Senior Retail Consultant
“We selected MOHR because of your focus in the retail segment and our observation of really understanding retail from a multi-unit perspective. The MOHR team has done a great job in working with us in adapting the materials to fit the uniqueness of Things Remembered while still maintaining the core principles of the program.”
Adam Boucher
SVP, Chief Operating Officer
Things Remembered Inc.
“Why did we choose MOHR? QUALITY. MOHR gets retail. They speak the language, they understand the real life issues, and they have instant credibility. The training programs are rigorous in design, and the examples and exercises are high quality.”
Todd Chandler
Director, OD & Training
Helzberg Diamonds
April 06, 2015 | By michael | Retail Leadership Training

In Retail, Technology May Be Cool, But So is Competence

Technology is continuing to disrupt the retail world, and innovations like Amazon's Dash Button have retailers and consumers alike scrambling to figure out the long-term implications for how we buy and sell. But no matter how cool technology is, competence will never go out of style.

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March 05, 2015 | By michael | Retail Leadership Training

The Power of Empathy

As I was flipping through an airplane magazine recently, an article on the power of empathy caught my eye. Empathy is something all successful retail leaders demonstrate, and it's a key part of what we call "listening to learn" in our training programs.

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February 04, 2015 | By marybeth | Retail Multiunit Management

7 Ways to Turn Retail Training Concepts Into Daily Practice

For any training to create lasting behavior change and deliver ongoing, long-term results, reinforcement is key. But in many ways it’s even more critical in the retail world, where the environment may be fighting that change every step of the way.

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Training That Gets Results

From buyer negotiations to store leadership to floor sales, we can help.

3 Ways to Experience MOHR

Training exclusively by our retail consultants; by your staff after certification; in public sessions.

Companies We've Helped

From big wardrobes to small phones, our training helps many retailers thrive.

Want to Learn More?

By phone, by e-mail, we're there with the answers you need.