Everyone has their
own style.

Make yours work for you.
And with everyone else.

See how we use proven techniques.

It’s madness out there.

We have a method
to keep you sane.

See how our training gets results.

Practice makes us
60% more effective
right away.

takes a little longer.

See how reinforcement increases effectiveness.

Training sessions
are great places
to learn.

And that goes
double for our trainers.

See how we continually apply new learning.

Client Kudos

MOHR Ideas

NRF SmartBrief

“Our merchant group spends millions of dollars annually, and every dime counts. Since the RNS implementation, I am already observing improved negotiation techniques with our many suppliers, along with resultant concessions that otherwise might not have happened. Understanding and cooperation among our merchants has gone up considerably. I am glad we made the investment.”
Gordon Partin
Senior Vice-President, Merchandise & Real Estate
Shoe Sensation
“We selected MOHR because of your focus in the retail segment and our observation of really understanding retail from a multi-unit perspective. The MOHR team has done a great job in working with us in adapting the materials to fit the uniqueness of Things Remembered while still maintaining the core principles of the program.”
Adam Boucher
SVP, Chief Operating Officer
Things Remembered Inc.
“Why did we choose MOHR? QUALITY. MOHR gets retail. They speak the language, they understand the real life issues, and they have instant credibility. The training programs are rigorous in design, and the examples and exercises are high quality.”
Todd Chandler
Director, OD & Training
Helzberg Diamonds
“21 out of the 22 DMs in the recent Retail Multiunit Management (RMM) program were internal promotes! Seven of them were also certified Retail Store Leadership (RSL) trainers. We definitely are helping achieve the client's goal of increasing internal promotes!”
Deb Brown
Senior Retail Consultant
May 24, 2016 | By MOHR | Retail Leadership Training

4 Factors That Separate Great Retail Leaders from the Rest

We hear a lot about the "terrible" managers. Those are the stories that catch our attention and go viral. But what about the flipside? What are the traits that make for a great retail leader?


Are Your Managers Missing the Signals?

In our retail multiunit management programs, we share a four factor model called the "Achievement Cycle." It's a quick summary of our national research about retail leadership best practices and how you can use all four factors to maximize productivity while strengthening associate relationships. But for many retail leaders, it's often a bit lopsided in how it gets used.

April 14, 2016 | By michael | Retail Leadership Training

Retail Leadership Skills: Not Just for Leaders Any More

Increasingly, retailers are investing in the development of interpersonal management skills beyond the ranks of leadership and management. It’s a trend that seems to be emerging from the rise of team-based and collaborative work, but the implications are potentially broader than that.


Training That Gets Results

From buyer negotiations to store leadership to floor sales, we can help.

3 Ways to Experience MOHR

Training exclusively by our retail consultants; by your staff after certification; in public sessions.

Companies We've Helped

From big wardrobes to small phones, our training helps many retailers thrive.

Want to Learn More?

By phone, by e-mail, we're there with the answers you need.